Support Services for Patients We believe that cancer care goes beyond medical diagnosis and treatment. We offer an array of support services for patients and their families. Our Pain/Palliative Care Team is available to help you and your doctor with managing pain or other side effects related to your disease or to treatments that are affecting your quality of life. Please ask a member of your healthcare team for a referral. The Psycho-Oncology Program has an on-site psychiatrist who has special training in working with cancer patients and helping them cope with their disease. Some common concerns include difficulty with concentrating, anxiety, depression, anger, or dealing with the physical changes associated with your treatment. Please ask a member of your healthcare team for a referral. Our Rehabilitation Services offers an occupational therapist who specializes in caring for cancer patients. The therapist is certified in treating lymphadema, which is a condition that some people develop as a result of cancer and its associated treatment. Please ask a member of your healthcare team for a referral. Chaplain Services are available to assist with spiritual needs that you and your family may have. The hospital chapel is open 24 hours a day. To speak with a chaplain, please ask any member of your healthcare team. Financial Counseling Services are provided to help you with questions or concerns you may have about your medical bills and expenses. The counselor can provide you with information about the eligibility guidelines for the WVU Cares Program. The purpose of this program is to help uninsured or underinsured, low-income patients with their hospital medical bills. You can speak with a financial counselor by asking any member of your healthcare team. Nutritional Counseling Services A Registered Dietitian is available to provide individualized nutritional counseling, Monday through Friday. She focuses on assessing dietary and nutritional needs and providing practical advice such as: Nutritional needs during treatment Management of eating problems such as taste changes, loss of appetite, dry mouth Tube Feeding adjustments Involuntary weight loss Involuntary weight gain Many patients already have restricted diets due to diabetes, heart disease or hypertension and are uncertain if more restrictions are now necessary due to the diagnosis of cancer. A brief meeting with the dietitian can address this. At times due to the side effects of treatment, patients may benefit from a nutritional supplement. The registered dietitian has a variety of samples available to try. MBRCC is also able to offer certain products to its Oncology patients at a discounted price. The registered dietitian will assess patients to see if they qualify for this program. She is also available to provide direction post-treatment to minimize the risk of recurrence. Eating a balanced diet, maintaining a healthy body weight and staying active are all ways to improve your long-term health. Eating and drinking the right foods and liquids during and after cancer treatment can help a person maintain strength, repair and rebuild damaged tissue and have a better quality of life. If you are interested in meeting with our registered dietitian, please call 598-4549. The Boutique Many cancer patients and survivors struggle with the changes in their appearance often caused by treatments or surgery. These changes can cause emotional and physical stress and are considered obstacles in their path to recovery. The WVU Mary Babb Randolph Cancer Center has the Boutique that caters to the needs of their patients in order to provide help with these obstacles. Location and hours To make an appointment, please call the Boutique at 304-598-4527 during its open hours, or the HealthSource main office at 304-598-5975. Services and Merchandise The Boutique is operated by HealthSource, located in Morgantown, WV. Items available in the Boutique include: Free wigs Scarves, hats, and turbans Breast prostheses and post-mastectomy bras and camisoles (personal assistance with fitting is provided) Compression garments for upper and lower extremites Personal assistance with fitting and/or measuring is also provided by certified fitter, Sue Faloon. Insurance Coverage The Cancer Center Boutique is owned by WVU Hospitals. HealthSource receives no pay for running it, but does keep the proceeds from any products sold. For patient's convenience, third party insurances can be billed for some mastectomy and compression garments prescribed by treating physicians.