Patient and Family Support Services At the Mary Babb Randolph Cancer Center, we believe that cancer care goes beyond medical diagnosis and treatment. We offer an array of support services for patients and their families. Our Pain/Palliative Care Team is available to help you and your doctor with managing pain or other side effects related to your disease or to treatments that are affecting your quality of life. Please ask a member of your healthcare team for a referral. The Psycho-Oncology Program has an on-site psychiatrist who has special training in working with cancer patients and helping them cope with their disease. Some common concerns include difficulty with concentrating, anxiety, depression, anger, or dealing with the physical changes associated with your treatment. Please ask a member of your healthcare team for a referral. Our Rehabilitation Services offers an occupational therapist who specializes in caring for cancer patients. The therapist is certified in treating lymphadema, which is a condition that some people develop as a result of cancer and its associated treatment. Please ask a member of your healthcare team for a referral. Support and Education Programs are offered through the Social Services office. Many of these groups are facilitated by our social workers. These include: Survivors Club, a support group for people with cancer, which meets monthly Caregiver Support Group for your family and friends Look Good … Feel Better program, which is a make-up and skin care program for women undergoing treatment. Please call 304-598-4563 or 304-598-4564 for more information or to register. Chaplain Services are available to assist with spiritual needs that you and your family may have. The hospital chapel is open 24 hours a day. To speak with a chaplain, please ask any member of your healthcare team. Financial Counseling Services are provided to help you with questions or concerns you may have about your medical bills and expenses. The counselor can provide you with information about the eligibility guidelines for the WVU Cares Program. The purpose of this program is to help uninsured or underinsured, low-income patients with their hospital medical bills. You can speak with a financial counselor by asking any member of your healthcare team. Nutritional Counseling Services with a registered dietician are available Monday through Friday. He or she can answer questions and make recommendations for problems you may have related to your dietary needs. Please ask a member of your healthcare team for a referral.