March/April 2014 Download the PDF version WVU Otolaryngology Relief for Ear, Nose, and Throat Problems Aaaaaaahh, at last! After a long winter, spring has finally arrived. As the season brings increased daylight, warm weather and new growth, our senses come alive with the welcome sounds, smells, and tastes of this wonderful season. However, if you are one of the many people who can’t enjoy this season to the fullest due to ear, nose, or throat conditions, WVU Healthcare Otolaryngologists can help. Do you suffer from springtime pollen? For many allergy sufferers, spring can also bring itchy eyes, a runny nose, and a scratchy throat. Many people turn to over-the-counter allergy medicine to treat these conditions, but these may not be enough to bring long-term relief. For patients who are seeking a different solution, WVU Healthcare Otolaryngologists are experts at treating allergies of all types. Our physicians use skin or blood tests to determine the cause of the allergy. Medications or allergy injection therapy can be used to decrease or eliminate the symptoms. In addition to treating springtime allergies, WVU Healthcare Ear, Nose, and Throat Specialists can provide treatment for many other conditions as well: Head and neck problems Balance disorders and dizziness Voice and swallowing problems Hearing loss Sinus issues Make sure you are enjoying spring — and all the months to come — to the fullest. WVU board-certified otolaryngologists see patients at two convenient offices. Make an appointment today at the best location for you and get back to sensing every moment. WVU Healthcare Otolaryngology Physician Office Center 1 Medical Center Drive Morgantown 304-598-4800 Owned and operated by WVU Hospitals WVU Morgantown Ear, Nose, and Throat Clinic 1065 Suncrest Towne Centre (behind Buffalo Wild Wings) Morgantown 304-599-3959 Owned and operated by University Health Associates Helping our Patients Feel Better Being a patient in any hospital can be difficult. Most guests aren’t feeling their best and when faced with new noises, different routines, and sometimes just plain worry, a hospital stay can seem less than ideal. We know that being in a hospital can be unsettling, and we’re always looking for ways to make our guests feel better. To that end, WVU Healthcare is now offering our patients relaxation programming through the C.A.R.E. (Continuous Ambient Relaxation Environment) Channel. This channel provides soothing music and images of beautiful scenery to help enhance the healing environment for our patients and their families. The C.A.R.E. Channel displays daytime and nighttime imagery at the appropriate time of day (or night) to help support the natural circadian rhythm and enhance rest. The 24-hour channel has proven to be an effective therapeutic tool for patients when they are: Receiving chemotherapy or other treatments Experiencing pain or need a distraction Having difficulty sleeping In need of comfort We’re always seeking ways to make our patients feel more at home. If we can ever make your stay more comfortable, please don’t hesitate to tell your nurse or doctor. MyWVU Chart Your health is important to you around the clock—not just during office hours. That’s why WVU Healthcare offers MyWVUChart. MyWVUChart is a free, easy, and private way to keep on top of your health information and communicate securely with your healthcare team from your home, office, or anywhere. All you need is Internet access and e-mail. With MyWVUChart you can: Request an appointment with your provider View and download a copy of your Patient Health Summary View lab and test results Refill prescriptions Communicate electronically and securely with your medical care team Access many MyWVUChart features via a mobile app Click to request an activation code online or ask at any WVU Healthcare doctor’s office. Click to learn more about MyWVUChart. Vertical Care by WVU Emergency Medicine Rated #1 Hospital in West Virginia A trip to the emergency room is one that no one wants to make, however, sometimes it’s the best route to take. Unexplained chest pain, sudden severe headache, and other conditions should be checked immediately by the nearest emergency room staff. Sometimes, a visit to the emergency room is necessary, and no one should wait longer than they need to. To help improve patient wait times, WVU Healthcare has begun a new program. Our goal is to provide treatment efficiently so that we can get you back home, where you feel most comfortable. Q. HOW DOES IT WORK? When a patient comes to the emergency department, we determine the type of care that he/she needs. For example, someone with heart attack symptoms would be seen first in the main emergency department, but not all visitors need this level of life saving care. Some patients can be seen more efficiently in our vertical care system. Patients who receive vertical care are first taken to an exam room during which a health care professional does a prompt evaluation and initiates care. Then, patients go to a waiting room lounge where they will wait for their results. When the results are in, the care provider and the patient privately discuss all findings and the discharge plan. Q. HOW DOES THIS SYSTEM HELP ME? The emergency department at Ruby Memorial Hospital has had vertical care in place since July 2012. We’ve seen that it has decreased waiting times for all patients by keeping beds open for patients who truly need to lie down. By using a vertical care system, we have also seen an increase in patient satisfaction due to faster treatment. Q. WILL I HAVE PRIVACY? When treated in vertical care, patients first go to a private exam room where a healthcare provider will ask questions and do an exam. While results are pending, the patient will sit in a waiting area. Once results are back, a nurse will take the patient to a private consultation room to discuss the next steps. The only time you will be in a room with others is while you wait for your results to come in. Q. WHEN IS VERTICAL CARE OPEN? The emergency department is open 24-7. Vertical care is available Monday through Friday from 9 am – 3 am. Those tend to be the busiest hours for the emergency department and having vertical care available helps offset the main department. WVU Healthcare Healthy Minds Center If you’re feeling overwhelmed, sad, or anxious about challenges in your life, there is help. The WVU Healthcare Healthy Minds Center offers a team of highly-trained professionals who can help adults and families who are dealing with: Depression and sadness Mood and anxiety disorders, including worry and obsessive thoughts Adjustment to life changes such as divorce or loss of a loved one Coping with stress Parent/child conflict and family communication issues Addiction or substance issues for self or family member The WVU Healthcare Healthy Minds Center is located in brand new private offices in Cheat Lake, Morgantown. Kavara Vaughn, MD Walter Byrd, Jr., MD For appointments, call 304-598-4433. 6 Canyon Road, Morgantown Owned and operated by University Health Associates Expansion Update: Growing to Meet the Region’s Needs Ruby Memorial Hospital is expanding to meet the region’s growing need for healthcare services. The new hospital tower will provide larger and more accessible facilities. Our construction is progressing right on schedule. The Rosenbaum Family House and Child Development Center are now operational in their new location near the WVU football stadium. Their former building will soon be removed to make room for the hospital tower. Ruby Memorial Hospital’s drop-off area remains in the front of the hospital. However, access roads throughout the campus are changing. If you are planning a visit to our campus, please click to check for the latest information. Stay tuned for updates on our new outpatient care facility, opening spring of 2015 at the University Towne Center. ROSENBAUM FAMILY HOUSE Electrodash! The ElectroDash is taking place May 2, and runners taking part will have the opportunity to run, walk, or dance through an unforgettable course with neon light shows, photo booths, and electronic dance music. There are a total of four waves with the first starting at 8:30 pm and the last starting at 9 pm. Each runner will get a t-shirt, race number, glow glasses, and a glow bracelet included in their race packet. Click to register. If you don’t want to run or walk in the race but would like to volunteer, you can register for that as well. Be sure to use the Promo Code: FAMILY HOUSE to save 10% during registration. This will ensure that Family House receives the sponsorship credit. WVU Children's Hospital Kids Fair WVU Children’s Hospital will hold its 16th annual Kids Fair on Saturday, April 5, from 10 am – 3 pm at the Morgantown Mall. The event will focus on helping kids get on track now to make healthy lifestyle choices for a lifetime of good health. The event, featuring 47 exhibitors, will feature free health assessments, child seat safety inspections, a bounce house, a kiddie carnival, entertainment, and more. Look for special appearances by some popular superheroes, including Batman, Captain America, Hulk, Spiderman, Superman, and Wonder Woman. Kids are encouraged to attend the event dressed as their favorite superhero! Back-to-School Drive for Christian Help The following back-to-school items are being collected to help prepare local children in need: clothes (new or like new, with a focus on sizes 3T-adult), and backpacks filled with school supplies. The drive, organized by WVU Healthcare nursing employees, is held in conjunction with the United Way Day of Caring. WVU Healthcare Careers WVU Healthcare is growing. We offer excellent healthcare benefits, flexible scheduling, on-the-job training, opportunities for advancement, and more! Click to visit our career website and review our current openings.