Contact Us WVU Healthcare Appointment Inquiries: 304-598-4800 Please use this number to speak with a WVU Healthcare appointment representative. General hospital information: 304-598-4000 Physical address: Ruby Memorial Hospital 1 Medical Center Drive P.O. Box 8059 Morgantown, WV 26506 Ask a billing question. For questions about a WVU Healthcare bill, please see this link, or direct your call to either WVU Hospitals Patient Financial Services at 800-516-5548, or University Health Associates at 800-413-4741, as indicated on the bill. Representatives are available Monday through Friday from 8 a.m. to 5 p.m. After hours, leave a message, and we’ll return your call. If you have a question about how your insurance company will process charges for a service or procedure, please contact your insurance company or review your benefits handbook. Contact your physician. The quickest way to contact your physician is by calling their clinic number or by calling 304-598-4800. If you enroll in MyWVUChart, you have email contact with your physician. Contact a patient. If you would like to send a note to a patient staying in our hospital, please email a patient form and our volunteers will deliver the message to your friend or loved one. Provide feedback about your care experience. WVU Healthcare welcomes your feedback. We invite you to tell us how we are doing. Please contact Patient Relations and Service by calling 304-598-4167. We thank you in advance for sharing your comments with us. Provide feedback on our website. We welcome your suggestions, ideas, comments and feedback. Please send any improvements or suggestions you have by completing and submitting the website feedback form listed on the left of this page. Still can't find what you are looking for? Please send us an email. Communications@wvuhealthcare.com For members of the media: Please contact the Communications office: 304-293-7087, Fax: 304-293-3890.